FAQ's

FAQ's

Contact Information via website or meriloubaby@gmail.com

I will get back to you within 1 hour as long as i am not in a area without Wifi connection.

PAYMENT

I accept payment via paypal or bank account. Contact me for bank details.

Turnaround within 6 days.

SHIPPING DETAILS

Germany: 2,40 €
All International Orders: 3,70 €

Delivery:
germany within 1-2 working days
worldwide: 7 working days

I ship ONLY without tracking number, as i made experience once your package get lost you will never get it back even its certified mail!
So i prefer the cheaper way, hope you too :)

RETURNS & REFUNDS

All items are very hardworking handmade pieces, also made to order.
I do not accept any returns or refunds, unless it was my fault with sizing etc.
So i accept a refund only in case it gets damaged or so, which basically will never happen.

In case your order will get lost during shipment, i will replace it and reship.

No REFUNDs AT ALL!

You can decide between replacing item or Mérilou Baby voucher.


By setting an order you AGREE with our FAQ's.

All sizes are average. I always make them a little bigger than usual ;)

If you have any specifically questions, feel free to contact me, I'm all ear :)

Much Love

Karina